National PBIS Leadership Forum. October 27-28, 2022. Hilton Chicago

FAQs: Frequently Asked Questions

See below for answers to Frequently Asked Questions related to registration, fees and payments, lodging, volunteering, and evaluation.


R1: Where do I see the sessions I signed up for?

A: All registrants will receive a confirmation email listing the sessions they are registered in. If you do NOT receive a confirmation in your in-box, first check your spam folder. If not in either place, email us at as there may be an error in your email address.

R5: Is there a Virtual option?

A: There is no virtual option for the 2022 National PBIS Leadership Forum. We are excited to be back in person this year, in Chicago, and we hope you can join us!

R2: How do I change the sessions I'm signed up for?

A: If you would like to make changes to the sessions you selected during registration, you may do so by logging in to your registration record. NOTE: you will need your confirmation number and email address to access your registration record.

  1. Click here for the registration record log in page

  2. Enter your confirmation number and email address

  3. Locate your name in the Registrant Group listing

  4. Click on the "edit" icon to the far right of your name

  5. Click the "Continue" button to bypass the first screen.

  6. Make any desired changes to your Day 1 selections and click the "Continue" button.

  7. Make any desired changes to your Day 2 selections and click the "Continue" button

  8. Click the "Continue" button to bypass the next screen.

  9. Make note of your updated session selections.

  10. Close your browser to exit.

R6: How do I register a group?

A: Start by asking registrants to provide you with their session choices (you can print and share the Detailed Agenda for them to review) and then begin the registration process by following the steps below:

  • Enter registration information for the first person who will be attending

  • Once completed, you’ll see “Will you be registering any other attendees for this event?”; choose ‘yes’

  • Enter registration information for the next person

  • Continue selecting that ‘yes’ option until all group members have been registered

  • You will then choose ‘no’ to indicate no additional attendees will be entered

  • At this point, you’ll be brought to a page where you’ll select your method of payment

R3: How long is registration open?

A: Registration is open until October 7th!

R7: What if I need to cancel my registration?

A: Cancellations received in writing via email ( or via mail to 4412 Roosevelt Road, Suite 104, Hillside, IL 60162 by October 12, 2022, will be refunded minus a 5% registration service charge to cover non-refundable expenses to the Midwest PBIS Network. Please note that if you do not cancel and do not attend, you are still responsible for payment. Substitutions may be made at any time.

R4: Can I transfer my registration to someone else?

A: Yes! Just complete the Substitution Form (PDF version / Word version ), email it to, and we’ll make the change in the system.

Fees & Payment Options

F1: Is there a fee to attend this event?

There is a $350 registration fee for the PBIS Leadership Forum

F4: What information needs to be included on a Purchase Order (PO)?

A: Be sure to include the event name, dates, and the names of all registrants on your PO.

F2: Are meals included in the registration fee?

A: The registration fee includes a breakfast on Thursday, October 27th and Friday, October 28th. Lunch is on your own, however, popular lunch options will be available at special cash and carry stands in our event space.

F5: Where do I submit a Purchase Order (PO)?

A: Submit your PO via email to

F3: How do I pay for my registration with a credit card:

A: You may pay your registration fees by credit card when you register using our online registration system. If you would like to pay by credit card after your registration has been completed, you will need to log in to your registration record to make a payment online. Credit card information can not be accepted via email, mail, or telephone.

Accessing your registration record to make a credit card payment

NOTE: You will need the confirmation number and email address of the registrant to access the registration system. (For a group invoice, use the confirmation#/invoice# and email address of the first registrant listed in the group.)

1. Click here for the registration record log in page.

2. Enter your confirmation number and email address

3. To view/enter payment information, click the "Continue Registration" button

4. In the "Please select your method of payment" section, select Credit Card

5. Enter your credit card information in the designated fields

6. Click the "Make a Payment" button at the bottom of your screen


L1: How do I make a reservation in the room block?

A: To make a reservation:

L3: When and where is the federally approved reimbursement rate published?

A: Rates for upcoming Federal fiscal years (October-September) are usually added in September at

L2: What is the federally approved reimbursement rate?

A: The US General Services Administration (GSA) establishes the approved reimbursement rates for the continental United States for Federal agencies to use to reimburse their employees for expenses incurred while on official travel.

L4: I made my room reservation before the new federally approved reimbursement rate was published and it is different than expected. Is my reservation/rate still valid?

A: Yes! The Hilton Chicago will automatically update all reservations in our room block with any needed changes related to Federal Fiscal Year 2023 (October 2022-September 2023) approved room rates. Revised reservation confirmation emails will be sent to the email in their systems if changes are made.


V1: Where can I find information about volunteering?

A: On our website: or email with specific questions

V3: Are travel or hotel fees waived for volunteers?

A: No, only the event registration fee is waived for volunteers.

V2: If I’m selected as a volunteer, how do I apply my waived fee during registration?

A: The volunteer coordinator will send directions on how to register with a waived fee.

V4: I am an international participant. Can I volunteer?

A: Yes!


E1: Where can I find the evaluation for the event?

A: For Session evaluations, our evaluation process offers four options for participants to complete their evaluation:

  1. Within our mobile app - click on “Take Survey” under the session description

  2. QR Code - scan the QR code included on the slide in the presentation of the session you attend

  3. Online - click on the link located next to the downloadable session materials, once posted, online at

  4. Direct Link - Click the link provided in the email reminder you receive after your session ends.

The Overall evaluation is also included in our mobile app in the Evaluation area, and will be emailed directly to all participants after the event has ended.